Blindside Networks Support
Welcome to our support page! If you are a customer of Blindside Networks, this page gives you access to videos, documentation, and support material to make sure you getting the most from our hosting of BigBlueButton.
We are transitioning to providing a pure HTML5 client on April 20, 2019. The HTML5 client loads faster, is easier to use, and works across desktop and mobile devices (see previous link for details).
Much of the user interface in the BigBlueButton HTML5 client is similar to the Flash client. To help your school smoothly transition to the new HTML5 client:
- Here’s a link to our HMTL5 Overview Training deck for your use
- Our knowledge base has a number of articles on BigBlueButton HTML5 client
- We have created a number of overview videos showing how the new HTML5 client works (you’ll find it easier than the Flash client)
- We can provide you school training on the new HTML5 client — just e-mail us at firstname.lastname@example.org to setup a training session or contact us at 613-695-0264 (M-F 9-5 ET)
Click on the images below for additional support material.