Support

Blindside Networks Support

Welcome to our support page!  If you are a customer of Blindside Networks, this page gives you access to videos, documentation, and support material to make sure you are getting the most from our hosting of BigBlueButton.

Here are some links to get you started quickly:

  • HMTL5 Overview Training
  • Our knowledge base has a number of articles on BigBlueButton HTML5 client
  • We have created several overview videos showing how the new HTML5 client works (you’ll find it easier than the Flash client)
  • If you are a customer of ours on the Premium Tier hosting, you can e-mail us at (support ..at.. blindsidenetworks ..dot.. com) to setup a training session or contact us at 613-695-0264 (M-F 9-5 ET)

Tutorial Videos

Want to see BigBlueButton in action? Start here with some overview videos.


Watch videos

Knowledge Base

Got a specific question? Check our knowledge base for how-to articles and answers to common questions.

Learn more

Support Request

Need help? Send us a ticket or contact us directly at 613-695-0264 (M-F between 9-5 Eastern Time).

Send us a ticket

Recent Anouncements

Here's a list of recent articles on updates to our hosting environment for BigBlueButton.


View articles

"We are a small aviation training company. We've been using BigBlueButton over the last seven years with good success in hosting a remote Instrument Flight Rules course. We've had pilots from all over Canada, the US, and even as far as China, South America. The tool is great, flexible, and easy to use. "
Jean René de Cotret
Senior Instructor, The Maple Hangar

Contact Us

Looking to deliver effective online classes that engage remote students? We can help.