Support

Blindside Networks Customer Support

Welcome to Our Support Page!

Welcome to our support page! If you are a customer of Blindside Networks, this page gives you access to videos, documentation, and support material to make sure you are getting the most from our hosting of BigBlueButton. Here are some links to get you started quickly:

If you are a customer of ours on the Premium Tier hosting, you can e-mail us at support[at]blindsidenetworks[dot]com to set up a training session or contact us at 613-695-0264 (M-F 9-5 ET).

Tutorial Videos

Want to see BigBlueButton in action?  Start here with some overview videos.

Support Request

Need help? Send us a ticket or contact us directly at 613-695-0264 (M-F between 9-5 Eastern Time).

Knowledge Base

Got a specific question? Check our knowledge base for how-to articles and answers to common questions.